Disturbances at the library
Information about ongoing disturbances with the Library systems and databases.
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Other ongoing issues
PubMed - issue with fulltext access
Our users are currently experiencing issues with not gaining access to articles in fulltext when logged in with an PubMed account. A temporary solution to this issue is to visit PubMed without the university access url. To do this, google "PubMed" in a new browser window and visit the database from there. You can still access fulltext articles by installing Lean Library or make your search via Google Scholar.
If you do not feel the need to have a PubMed account and wish to make your search for fulltext articles directly in PubMed, use the link in the library database list to get the correct university access URL. Then save your search results in another manner, for example in a Word table.
Problems accessing articles and databases.
After a security update in Chrome & Firefox, accessing articles and databases may be a problem. Try emptying the cache in your webbrowser or test another browser.
Issues with searching for Standards on SIS.se
When searching for standards on SIS.se the search function cannot finish and the results does not show. Do not click on the magnifying glass when you are about to make your search, choose one of the options that appear under the search field instead.
You can also scroll among the Standards that are available to the university directly on the SIS.se startpage (when logged in as a University West user).
Access changed for Google Scholar
Sometimes we are experiencing problems with access to Google Scholar via our proxy server (that enables links to full text versions of articles) when users are located outside campus.
It is possible to use Google Scholar on and off-campus if you use the link without our proxy add on (https://scholar.google.com/?inst=9375551609235356582).
The reason for this issue is that many students are requesting links from Google Scholar at the same time which makes Google think that we are a robot (or "bot"). All universities experience these kind of problems with Google Scholar, and unfortunately there is no solution to this issue but to wait for approximately 3 to 8 days for the service to be reactivated.
When everything is working as it should, this is the link to use: http://scholar.google.se.ezproxy.server.hv.se/scholar.
Current issues with the library systems and services